Your voice matters
Feedback & complaints
Share something that went well, suggest an improvement or tell us about a concern.
Making a complaint
Complaints are free to make. You can contact admin@earlycaresolutions.com or 0402 714 775, use the form above, or ask a trusted person or advocate to help. You can remain anonymous. We will not disadvantage you or retaliate because you raise a concern.
We acknowledge your concern, discuss any immediate safety needs, review what happened and keep you informed. We explain the outcome and any action proposed. Tell us if you need communication assistance or an accessible way to make your complaint.
Independent help and escalation
You can complain directly to the NDIS Quality and Safeguards Commission about an NDIS provider, including an unregistered provider. Call 1800 035 544. You do not need to complain to us first. Interpreter and National Relay Service options are available through the Commission.
For privacy matters, see our privacy complaints information. For immediate danger or an emergency, call 000; this form is not monitored as an emergency service.